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Let's get down to details. Here, you'll find our policies, protocols and answers to the most common
guest queries.
General
What time is check-in/ check-out?
Check-in: 4pm
Check-out: 11am
Early check-in and late check-out is based on availability for an additional fee
What is the facility fee?
The nightly Facility Fee of $29.00 plus taxes, is a mandatory hotel fee applied to all guests reservations.
The fee includes premium Wi-Fi, unlimited domestic/ international calls, access to the business center (internet, printing etc.) and access to the fitness center.
Is there a deposit at check-in?
Upon check-in we require a credit card hold of $50 per night for security/ incidentals. If there are no charges billed to the room (room service, restaurant/ bar, upgrade, etc.) or damages to the room, the full amount of the hold will be released on the day of departure. For domestic credit cards it can take 3-7 business days for the hold to be released. For international credit cards it can take 10-20 business days for the hold to be released. If using a debit card it could take longer for the funds to be released by the bank. Deposits - All reservations will be charged accordingly to the agreed upon cancellation policy or within 48-hours of arrival (whichever is greater).
How can I pay for my reservation?
If you would like to pay for your reservation, please click here.
What is the minimum age requirement to check-in?
18 years of age. All guests under 18 years of age must be accompanied by an adult.
Is smoking allowed in the hotel?
We are a 100% non-smoking hotel. If smoking is located anywhere within the hotel, there is a non-refundable penalty charge of $250 per smoking violation.
Is the hotel pet friendly?
We welcome 4 legged guests as well. There is a pet cleaning fee of $50 per night per pet. No more than 2 pets are allowed in the guest room. The pet must be in a crate when the guest is not in the room.
Is cash accepted?
We do not accept cash as a method of payment. Please note that tips for the staff are only accepted in cash.
Location and Transportation
Where is the hotel located?
The New Yorker Hotel is located at 481 8th Avenue, between 34th and 35th Streets.
Does the hotel have parking?
The hotel does not have a parking garage however self-parking is available at discounted rate. Please contact the Front Desk office to request for ticket validation.
Dock Parking is located at 1 Penn Plaza (34th Street between 7th and 8th Avenue; for GPS location 250 West 34th street, NY 10119). Rates are calculated per 24 hours, with no in and out privileges. On the day of departure the vehicle must be retrieved at the exact time it was dropped off (or earlier) to avoid incurring additional charges.
Self-Parking:
$50.00 for a standard vehicle
$60.00 for a SUV/luxury vehicle
Does the hotel provide transportation?
The hotel does not have transportation service, however you may contact the hotel directly at 212-971-0101.
Hotel Amenities
Is there luggage storage?
Luggage storage is available for a fee of $5 per bag for Registered Guests only
Is there a coffee maker in the room?
Coffee makers may be requested for a fee of $50 per night plus taxes.
Is there a refrigerator in the room?
Refrigerators are available for a one-time fee of $30 plus taxes.
Does the hotel have cribs available?
Of course! We want to ensure our youngest guests have a great night’s sleep as well.
Does the hotel have rollaway beds available?
Rollaway beds are available for an additional fee of $50 per night plus taxes. Not all rooms are equipped to fit a rollaway bed. Please contact the hotel in advance should you require an additional bed in the room.
Is Wi-Fi included?
Premium Wi-Fi is included in the daily facility fee
Is there a fitness center?
Our Fitness Center is located in the lower lobby (Currently close from 12AM – 5AM). It includes state-of-the-art fitness bikes, treadmills, free weights, and weight machines.The minimum age requirement is 18 years old. Any guest under the age of 18 must be accompanied by an adult.
Is there a business center?
Our 24-hour business center is located in the lower lobby, which includes computers and printers.
Is there a concierge?
Are you looking to reserve transportation to/ from the airport? Do you need assistance with booking tickets for a tour bus or information on how to get around the city? Call our local expert directly at the hotel.
Phone: 212-971-0101
Can I have a package sent to the hotel?
We accept packages on behalf of our guests, which will be stored in our mail room for an additional fee on a per package basis. We ask that any packages sent to the hotel include the full name on the reservation.
Package rates are as follows:
$2.00 per envelope
$5.00 per small package
$10.00 per large package
*Rates are subject to change. Additional charges will be applied if envelope/package is held at the hotel for greater than 7 days prior to arrival.
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